All orders will be delivered using Australia Post eParcel service.
Your order will be delivered to your address and require a signature upon receipt. Please be sure to add all Unit/Flat and Business names as appropriate for your order. If no one will be home during business hours, we suggest that you provide a work address for delivery, as Australia Post will not leave parcels unattended. A delivery card will be left listing which nearby Australia Post outlet the parcel can be collected in person if you are not home at the time of delivery.
We work hard to ensure that your order is delivered as soon as possible with over 95 percent of orders picked, packed and dispatched within 24 hours of the order being placed.
Delivery times are reliant upon normal Australia Post working hours and vary depending on where you live.
As a guide, average delivery times are listed below for each State:
- South East Queensland, Sydney & Melbourne Metro - 2 business days
- Provincial Victoria, Provincial NSW, Provincial QLD, Metro Adelaide & ACT – 3 business days
- Country South Australia, NSW, Victoria, Queensland & Metro Perth – 5 business days
- Country Western Australia & Northern Territory – 7 Working Days
It is important to note that orders can only be dispatched Monday to Friday.
Please allow 2 working days for order processing before dispatch of your order.
For all orders, you will receive an email with an Australia Post Tracking number once your order is dispatched. You can track the journey of your order via the Track and Trace website http://auspost.com.au/track/ by entering your tracking number.
If you have any questions in regards to delivery, please feel free to give us a call on 1300 740 397 or send us an email firstname.lastname@example.org